Privacy Policy

General positions



DVING network highly value our customers and those who visits “” website personal data. Any changes in our privacy policy would be shown at and they will be valid once they appear. Your further usage of this service means that you agree to this rules.


Gathering and collecting personal information:

Website  and other sites gather and store personal information only for completion of ordrs and informing our customers about policy changes and discounts.
You will be informed using your personal data only after you agree to it. When user gets any information via email, he also gets a link using which user can disable any further notification.
That rule does not apply to information about order, incloding order id, payment and stages of completion.


Usage of personal data:

We can use your personal data for the following:

  • Informing you about your order details
  • Improving quality of the service and overall performance.
  • Sending you information about changes at our website, with option to disable it.


Protection of your personal data:

We use following methods to protect your data:

  • SSL encrypting protocol, which we use to protect your personal data.
  • All data about your credit card goes through such payment systems as paypal and others, NOT directly to us.
  • All required security methods are applied to our hosting. Server is regularly checked for any viruses and bugs.
  • All emails, skype, telephone numbers are secured by our database, and can only be accesed by administration of LLC “Ingame systems”


Giving information to third party: and other sites never give your personal information to third party. We have a right to place any links or banners of other web sites at ours. Any information given to third party by you is regulated by rules of that third party.


Third party actions regulation:

Google, Yandex and other system can trace your passage on our website in order to improve searching technologies.


Delete your personal Data:

Users and customers can always anonymize their selves with using the following steps:

  • Email us: [email protected] 
  • Using online-chat in lower right corner
  • Skype us:  dving-support


Contact us:

You can always get in touch with us by:
Any contacts listed here.

Email: [email protected]
Skype: dving-support

Call us:

+1 (302) 261-53-22





EU additional terms: If you are based in the European Union (“EU”) and use any of the Website, Materials and Services, these additional terms (“GDPR Terms”) form part of DVING LLC’ Privacy Policy.

The General Data Protection Regulation (“GDPR”) regulates the collection, processing and transfer of EU individuals’ personal data (as defined in the GDPR). The personal information described in our privacy policy is personal data under the GDPR. DVING LLC is committed to complying with the GDPR when dealing with personal data of our website visitors and service users based in the EU. For the purposes of the GDPR, DVING LLC is the data controller (as defined in the GDPR) when processing personal data collected by it when you use any of the Website, Materials and Services. These GDPR Terms were drafted with brevity and clarity in mind. They do not provide exhaustive detail of all aspects of DVING LLC’ collection and use of personal data. However, DVING LLC is happy to provide any additional information or explanation needed.

Any requests for further information should be sent to [email protected]


Processing personal data.


The personal data DVING LLC may process consists of the personal information described in its Privacy Policy. This personal data may be processed for the purposes outlined in that privacy policy. The legal basis for DVING LLC’ processing of personal data depends on the type of personal data and the specific context in which it collects it. However, DVING LLC normally processes personal data only where (a) it has your consent to do so, (b) where it needs to process personal data to perform a contract with you (e.g. to provide the Website, Materials or Services to you), or (c) where the processing is necessary for the purposes of DVING LLC’ legitimate interests (except where such interests would be overridden by your fundamental rights and freedoms which require the protection of personal data).

Despite the above, DVING LLC may process any of your personal data where such processing is necessary for compliance with applicable laws.

You do not have to provide DVING LLC with some information that is automatically collected when you use any of the Website, Materials and Services, e.g. cookies. However, you must provide us with (a) your email address and username or (b) a username and  when using the Materials and Services.


Your rights.


 Your rights in relation to your personal data under the GDPR include:

  • right of access - if you ask DVING LLC, it will confirm whether it is processing your personal data and provide you with a copy of that personal data.

  • right to rectification - if the personal data DVING LLC holds about you is inaccurate or incomplete, you have the right to have it rectified or completed. DVING LLC will take every reasonable step to ensure personal data which is inaccurate is rectified. If DVING LLC has shared your personal data with any third parties, it will tell them about the rectification where possible.

  • right to erasure – DVING LLC will delete your personal data when it is no longer needed for the purposes for which you provided it. You may request that DVING LLC delete your personal data and it will do so if deletion does not contravene any applicable laws. If DVING LLC has shared your personal data with any third parties, it will take reasonable steps to inform those third parties to delete such personal data.

  • right to withdraw consent - if the basis of DVING LLC’ processing of your personal data is consent, you can withdraw that consent at any time.

  • right to restrict processing - you may request that DVING LLC restrict or block the processing of your personal data in certain circumstances. If DVING LLC has shared your personal data with third parties, it will tell them about this request where possible.

  • right to object to processing - you may request that DVING LLC stops processing your personal data at any time and it will do so to the extent required by the GDPR.

  • right to data portability - you may obtain your personal data from DVING LLC that you have consented to give it or that is necessary to perform a contract with you. DVING LLC will provide this personal data in a commonly used, machine-readable and interoperable format to enable data portability to another data controller. Where technically feasible, and at your request, it will transmit your personal data directly to another data controller.

  • the right to complain to a supervisory authority - you can report any concerns you have about DVING LLC’ privacy practices to the relevant data protection supervisory authority e.g. in the United Kingdom, this is the Information Commissioner’s Office.


Where personal data is processed for the purposes of direct marketing, you have the right to object to such processing, including profiling related to direct marketing. If you would like to exercise any of your above rights, please contact us at [email protected]

If you are not satisfied by the way your query is dealt with by DVING LLC, you may refer your query to your local data protection supervisory authority.




DVING LLC does not intend to collect personal data from children aged under 16. If you have reason to believe that a child under the age of 16 has provided personal data to DVING LLC through use of any of the Website, Materials and Services, please contact DVING LLC at [email protected]


International transfer of data. 


The personal data DVING LLC collects in relation to the Website, Materials and/or Services may be transferred to, and stored in, a country operating outside the European Economic Area (“EEA”). Under the GDPR, the transfer of personal data to a country outside the EEA may take place where the European Commission has decided that the country ensures an adequate level of protection. In the absence of an adequacy decision, DVING LLC may transfer personal data provided appropriate safeguards are in place.

Some of the personal data DVING LLC collects is processed by us and/or third-party data processors in other countries, including the United States. These third-party data processors are set out at For personal data processed in the United States, the European Commission has determined that the United States ensures an adequate level of protection for personal data transferred from the EU to organisations in the United States under the EU-U.S. Privacy Shield. DVING LLC has verified that its United States-based data processors have self-certified under the EU-US Privacy Shield framework or that it has entered into Standard Contractual Clauses as published by the European Commission with its third-party processors. The Standard Contractual Clauses provide specific guarantees around transfers of personal data and DVING LLC rely on the Standard Contractual Clauses in transferring personal data to these third-party processors.


Data retention policy.


Personal data that DVING LLC collects and processes will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.


Contacting us.

You can contact DVING LLC as set out in our privacy policy. The name and contact details of DVING LLC’ European representative for the purposes of Article 27 of the GDPR are as follows:


Company: DVING LLC 

Number - 6819254

EIN - 37-1895562

Adress: 8 The Green, Ste A  Dover, DE 19901  

Phone: +1 (302) 261-53-22

Email: [email protected]
Skype: dving-support




Cookies policy. 


This cookies policy forms part of DVING LLC’ Terms of Service.

Use of cookies: DVING LLC may place cookies on your computer. Cookies are alphanumeric identifiers which are transferred to your computer’s hard drive through your web browser to enable DVING LLC to recognise you whenever you access the Website and therefore better personalise your access of and use of the Website, Materials and Services. A cookie does not identify you personally but it does identify your computer. DVING LLC uses cookies for the following purposes:


- login cookie, which tells DVING LLC which Member Account you are currently logged in to the Website with; and

- language cookie, which tells DVING LLC what language you have set the Website to.


DVING LLC’ partners, Youtube and Twitch, may also place cookies on your computer when you view Twitch streams of PoE gameplay embedded on the Website or Youtube videos embedded on the Website. Youtube’s privacy policy is available at: and its cookies policy is available at: Twitch’s privacy policy is available at: and its cookie policy is available at:

DVING LLC also uses Google Analytics to analyse your use of the Website and to analyse the demographics (on an aggregated and anonymous basis) of users of the Website. If you are based in the EU, DVING LLC only sets Google Analytics cookies once you login to your Member Account. If you would like to customise or opt out of these settings please visit: Information about Google’s cookies is available from: Google’s privacy policy relating to its cookies is available at


Control and deletion of cookies.


You can control and/or delete cookies as you wish. The help portion of your browser’s toolbar should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You should note, however, that if you do not allow the use of cookies or do not wish to provide certain information to DVING LLC, you may not be able to take full advantage of the Website, Materials and Services. You can find out more information about how to change your browser cookie settings at