The current Agreement regulates the relations between a Client and an Agent regarding the mediation services provided by the Agent. By placing an order accordingly to the Agreement, the Client confirms his approval and acceptance of the Terms of Agreement.
1. Basic concepts:
1.1. Agent — Dving.net online store, which provides its customers with mediation services according to the Agreement;
1.2. Client — an individual interested in purchasing of mediation services;
1.3. Mediation services — Actions performed by the Agent under its own name, but paid by the Client, to set proper interaction between the Client and the Players, who provide the Client with their service in an online game;
1.4. Game — an interactive online PC game;
1.5. Player — an individual involved into the gaming process;
1.6. In-game object — game account, game resource, game item;
1.7. Game account — the account which includes all data about the player, his in-game character and his progress in the game;
1.8. Game resource — in-game currency (gold, coins, rubles, mana etc.), acknowledged as a measure of value and progress in the game;
1.9. In-game item — in-game weapons, armor, clothes, artifacts and other items used in the game;
1.10. Character leveling — actions performed according to the rules of the game involving taking control over character in the game directly to:
a) increase one of in-game characteristics of the character: experience, skills, level and any other features of this character, —
b) walkthrough of the specified in-game level;
1.11. Agent’s site — Agent’s website, hosted on a domain Dving.net
2. The method of placing an order and obtainment of services.
2.1. The Client is obliged to carefully examine the Agreement and other rules and instructions, concerning the mediation services provided by the Agent (they are published on Agent’s site).
2.2. To place an order the Client chooses the required service using a special webform on Agent’s site and fills all fields that are specified as necessary. These fields include the vital information needed to proceed with the deal that is made between the Client, the Agent and the Players. The Agent may change the specified terms only if that doesn’t prejudice any of the Client’s interests and doesn’t bring any extra expenses to him.
Considering the terms that were not discussed with the Client, the Agent may act upon his own discretion.
2.3. By sending the filled form to the Agent, the Client gives unconditional agreement on total compliance of the Agreement and other conditions of the deal, which were chosen by the Client in the web-form (nature and size of the services etc.), because the Agent will make a deal with third parties to fullfil the Agreement.
2.4. After sending the webform, the Client makes payment according to the specified rate. The specified sum is sent by the Agent to pay for the services of the player to complete the deal in the interests of the Client, and also includes Agent’s reward according to the Agreement.
2.5. The payment can be made using any of the specified on Agent’s site options. Both parties can pick another payment option upon consensual agreement.
2.6. The Agent is obliged to complete the necessary actions to fulfill the Agreement in reasonable terms. Usually the Agent specifies default completion time for specific order on Agent’s site.
2.7. The Client may ask the Agent to make a deal with the Player to commit the actions, leading to handing an in-game object to the Client or leveling the Client’s character, or for any other purposes specified on the Agent’s site.
2.8. In case of ordering mediation services concerning character leveling,the Client is obliged to pass all necessary information to the Agent (Game Account details needed to log into the game and play the corresponding character). The Client understands and agrees that this information will be passed by the Agent to the third party found by the Agent to perform the character leveling. The Client is obliged not to log into his account without asking the Agent and/or against the instructions received by the Agent from the third party.
2.9. If the Agent did not manage to complete the order placed by the Client in the specified time terms, the Client may demand a refund, or the Agent may refund the money in his own discrection.
3. Special conditions:
3.1. The Client understands and confirms, that the Agent acts after the Client’s orders, that the Agent does only the mediation services for the Client and can’t be responsible for possible legal consequences that may happen to the Client’s account (for example, in some games there are sanctions to the accounts which were passed to the third parties; the Agent does not examine the rules of the game and does not examine the actions of the Client, including those connected to the Agreement, to suit the Game’s rules). The Agent is only responsible for the effective actions performed by the third parties for the Client’s account, but not for their result.
3.2. On the Agent’s side the placement of the documents on the Agent’s site is considererd to be valid signature, because only the Agent and its trustees have a right to access the information posted on the Agent’s site. The documents, posted on the Agent’s site as a result of a third party’s crime, will not be valid.
3.3. The messages, send from the e-mails of both parties appear as documents, written in a simple form and signed by specific party, and they are an analogue of the valid signature. The parties agree that such documents (messages) will be valid without any additional confirmations or registrations (and not requiring autographic signing), only if the other is not directly specified on the Agent’s site.
3.4. About the in-game risks.
4. Additional Terms and Conditions; EULAs
When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website.
We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.
You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.
For customer service inquiries or disputes, You may contact us by email at [email protected]
Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]
Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.
All leveling services are provided at your own risk.
The purchase of leveling is restricted by rules of some games and the administration of the game can block your account. Upon buying such services, you agree on these rules and should understand it.